Business Communication's Crucial Theory Questions
In the dynamic landscape of business communication, understanding key theoretical concepts is paramount. Whether you're a student delving into the subject or a professional looking to refresh your knowledge, this article is your gateway to essential theory questions.
PART - A ( SHORT QUESTIONS )
1.Define Communication
2.What is meant by Feedback ?
3.Give the Meaning of encoding and decoding.
4.What do you mean by channels of communication ?
5.What is verbal communication ?
6.What is non-verbal communication ?
7.What do you mean by Paralanguage ?
8.What is Mean by body language ?
9.What is Upward Communication ?
10.What is downward communication ?
11. What is diagonal communication ?
12. What is gesture ?
13. What is formal communication ?
14. What is informal communication ?
15. What do you mean by grapevine ?
16. Write any two kinds of business letters.
17. What is business letter ?
18. What is meant by salutation ?
19. What is post script ?
20. What is enquiry letter ?
21. What is solicited enquiry ?
22. What is an unsolicited enquiry ?
23. What is a quotation ?
24. What do you mean by complaint letter ?
25. What is an order letter ?
26. What is a complaint ?
27. What is a circular letter ?
28. Write a short note on offer letter.
29. How many types of resume is there ? and what is that ?
30. What do you mean by business report ?
31. Write any five kinds of business report.
32. What is mean by resume ?
PART - B ( 5 /10 MARK QUESTIONS )
1.What is Communication ? Elaborate it's Features.
2.What are the Importance of communication ?
3. Explain the classification of communication.
4. Explain the characteristics of communication.
5. How to Communicate in effective manner ?
6. Explain the preparation of business letters.
7. Write and explain the various kinds of business letters.
8. Explain the components of business letters.
9. What are the qualities of letters of application ?
10. What are the importance of business reports.
11. Write the characteristics of business report.
12. Explain the various kinds of business reports.
13. Explain the different types of layout or structure of business letter.
14. State the need for a business letter.
15.Distinguish between the offer and quotation
16.State the purpose of a report.
17. State the three methods of presenting the report.
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